FAQs

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All Frequently Asked Questions

Luminous offers a wide portfolio including inverters, batteries, solar solutions, UPS systems, home electricals (fans, wires, switches), and power backup systems for homes, businesses, and industries.

The choice depends on your energy consumption, solar panel capacity, and whether you need grid connectivity or backup power.

Consider factors like your energy consumption, panel capacity, backup requirements, and whether you need an on-grid, off-grid, or hybrid solution. Luminous provides tools and support to help you decide.

Yes, the Data Logger supports configuration with up to three Wi-Fi routers. To set up with another router, turn off the current router, wait for the Data Logger to appear in the Wi-Fi scan, and repeat the configuration process.

  • The Wi-Fi network must be 2.4GHz.
  • Recommended signal strength is between -2dBm and -60dBm for optimal connectivity.
  • Ensure you enter the correct Wi-Fi password during configuration and that the router is nearby for a stable connection.

Luminous provides nationwide service support, online service booking, extended warranties, and easy access to spare parts for hassle-free maintenance.

Yes, pure sine wave inverters ensure safe, stable, and uninterrupted power for sensitive and critical equipment.

Register or sign in using these steps:

  • Open the ConnectX app.
  • Choose “Continue with Google” to use your Gmail account, or sign up/sign in with your email.
  • Enter your details and verify your email.
  • After logging in, you can add your plant and enter the inverter serial number, either manually or by scanning the QR code.

Use the "Luminous ConnectX" app, available for download from the Android Play Store. This app allows you to install, configure, and monitor your Data Logger and connected inverter.

Yes, the Optimus High-Capacity series(1-phase &3-phase) is designed for commercial and industrial applications with higher load requirements.

You could reach out to us on:

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+91-7042833939

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care@luminousindia.com